Shipping policy
Shipping Policy – THE CALMA CLUB
At THE CALMA CLUB, we are committed to delivering your order with care, transparency, and efficiency. Please review our shipping policy below to understand how and when your items will reach you.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. During peak seasons or limited-edition drops, processing times may be slightly extended. You will receive a confirmation email once your order has been shipped.
Shipping Timeframes
Shipping times vary based on your location and selected shipping method:
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Domestic Shipping: Estimated delivery within 3–7 business days
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International Shipping: Estimated delivery within 7–15 business days
Please note that delivery times are estimates and may be affected by customs, courier delays, or external factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can follow your delivery every step of the way.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our support team. While we work closely with our shipping partners, THE CALMA CLUB is not responsible for delays caused by couriers, customs, or incorrect address details provided at checkout.
Address Accuracy
Please ensure all shipping information is accurate before placing your order. We are unable to redirect packages once they have been shipped.
Questions or Support
For any shipping-related inquiries, feel free to contact our customer support team. We’re here to ensure your experience with THE CALMA CLUB is smooth, calm, and exceptional from start to finish.
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Quiet luxury. Thoughtful delivery.